a) This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder, as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
b) This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires the publishing of the rules and regulations, privacy policy, and Terms of Use for access or usage of VEXAGROW.
c) The domain name www.vexagrow.com (“Website”) is owned and operated by VEXAGROW Private Limited (“Company”), a Private Company limited by shares, incorporated under the provisions of the Companies Act, 2013, and having its registered office at [Insert VEXAGROW’s registered office address], which expression shall, unless repugnant to the context thereof, be deemed to include its respective representatives, administrators, employees, directors, officers, agents, and their successors and assigns.
d) For the purpose of this Privacy Policy (“Policy”), wherever the context so requires:
i) The term ‘You’ or ‘User’ shall mean any legal person or entity accessing or using the services provided on this Website, who is competent to enter into binding contracts as per the provisions of the Indian Contract Act, 1872;
ii) The terms ‘We’, ‘Us’, and ‘Our’ shall mean the Website and/or the Company, as the context so requires;
iii) The terms ‘Party’ and ‘Parties’ shall respectively be used to refer to the User and the Company individually and collectively, as the context so requires.
e) The headings of each section in this Policy are only for the purpose of organizing the various provisions under this Policy in an orderly manner and shall not be used by either Party to interpret the provisions contained herein. Further, the Parties agree that the headings shall have no legal or contractual value.
f) The use of the Website by the User is solely governed by this Policy as well as the Terms of Use of the Website (“Terms”, available at www.vexagrow.com), and any modifications or amendments made thereto by the Company from time to time, at its sole discretion. Visiting the homepage of the Website and/or using any of the services provided on the Website shall be deemed to signify the User’s unequivocal acceptance of this Policy and the aforementioned Terms, and the User expressly agrees to be bound by the same. The User acknowledges that the Terms and Policy are co-terminus, and that expiration or termination of either shall lead to the termination of the other.
g) The User agrees that this Policy and the Terms constitute a legally binding agreement between the User and the Company, and that the User shall be subject to all applicable rules, guidelines, policies, terms, and conditions governing any service provided on the Website. These shall be deemed to be incorporated into the Terms and considered a part thereof. No signature or express action is required to make this binding. The User’s act of visiting or using any part of the Website shall constitute full and final acceptance of this Policy and the Terms.
h) The Parties agree that the Company retains the sole and exclusive right to amend or modify the Policy and the Terms without any prior notice to the User. Such amendments or modifications shall come into effect immediately upon being posted. It is the User’s responsibility to periodically review the Policy and Terms and stay informed of their provisions. Continued use of the Website after any such changes shall be deemed as consent to the updated Policy and Terms. Subject to compliance, the User is granted a personal, non-exclusive, non-transferable, revocable, limited privilege to access and use the Website.
a) The User expressly agrees and acknowledges that the Company collects and stores the User’s personal information, which is voluntarily provided by the User on the Website from time to time, including but not limited to the User’s username, password, email address, full name, address, age, date of birth, gender, nationality, preferences, browsing history, and any images or other content uploaded/published by the User on the Website. The User understands that this information will be used by the Company/Website to provide services and features that best match the User’s interests, and to customize and enhance the overall user experience.
b) The User acknowledges that the Company/Website may automatically track certain information based on the User’s IP address and online behaviour on the Website, and the User expressly consents to the same. This information may be used to conduct internal research on user demographics, interests, and behaviour to enable the Company/Website to better understand and serve its users. Such information may include the URL visited by the User prior to accessing the Website, the subsequent URL visited (whether or not part of the Website), the User’s browser and device information, IP address, and other session-related data.
c) If the User chooses to purchase any products or services from the Website, the User consents to the Company/Website collecting information related to the User’s purchasing patterns and preferences.
d) If the User posts messages, feedback, reviews, or comments on any section of the Website, including but not limited to forums, chatrooms, or message boards, such content may be collected and stored by the Company indefinitely. This stored information may be used to resolve disputes, offer customer support, troubleshoot issues, and may be disclosed to legal or regulatory authorities as required under applicable laws.
e) The User understands that any and all personal or activity-related information collected by the Company, whether directly provided by the User or obtained through third parties or platform interactions (including emails, letters, or feedback from others), may be compiled and stored in a dedicated file or folder created for the User. The User expressly consents to such collection and compilation of their information.
f) The User acknowledges that while browsing certain sections of the Website does not require registration, some services (such as placing an order or accessing premium features) may necessitate providing valid personal information for the purpose of registration. The User further consents that the contact information provided may be used by the Company/Website to send promotional offers, updates, and marketing communications, regardless of prior transactions or preferences.
g) The User understands that the Company/Website may request the User to participate in optional surveys, which may require providing demographic or contact information (e.g., zip code, age, gender, income level, etc.). The data collected through these surveys will be used to customize content, services, and offers for the User and to improve the Website’s relevance to all users.
h) The User agrees that the Company/Website may occasionally request the User to write reviews or testimonials for services or products availed via the Website, including feedback on third-party service providers. Such reviews, upon submission, may be published on the Website along with the User’s name and limited contact details to help other Users make informed decisions. The User hereby authorizes the Company/Website to display and use such content publicly.
i) Nothing in this Policy shall be interpreted as obligating the Company/Website to publish, store, or display any User-submitted content, feedback, survey responses, or reviews. The User expressly permits the Company/Website to remove or modify any such content at its sole discretion, with or without notification to the User.
a) The User acknowledges that a “Cookie” is a small piece of data stored by a web server on the User’s web browser to enable the browser to remember specific information about the User, such as login credentials and preferences. The User understands and expressly consents that the Website places both permanent and temporary cookies on the User’s device storage and browser to enhance usability and security.
b) The User further understands that VEXAGROW uses data collection tools, such as cookies, on various pages of the Website to analyze web traffic, measure promotional effectiveness, and enhance trust and safety. Certain features of the Website may only function properly if cookies are enabled. While the User may choose to disable cookies through their browser settings, such action may limit access to certain features or functionality on the Website.
c) The User acknowledges that third-party advertisers or affiliates may place their own cookies or similar technologies on certain pages of the Website. The User expressly agrees and understands that VEXAGROW does not control the use of such cookies or devices by third parties, is not responsible for their actions, and that any interaction with such third-party services is at the User’s own risk.
a) The User acknowledges that VEXAGROW may share personal information with its affiliates, group companies, or other trusted business entities in order to prevent identity theft, detect and prevent fraudulent or illegal activity, enforce applicable terms and policies, manage multiple or related accounts, and facilitate joint or co-branded services where multiple parties are involved in providing such services.
b) The User understands that VEXAGROW may disclose the User’s personal information if legally required to do so, or if such disclosure is necessary in good faith to comply with legal obligations, including responding to court orders, subpoenas, or other legal processes. Such information may also be disclosed to law enforcement agencies, regulatory authorities, or third parties to enforce the Terms or this Policy, address claims related to third-party rights violations, or protect the rights, safety, and property of Users or the general public.
c) The User further agrees that in the event of a business transition such as a merger, acquisition, restructuring, reorganization, or sale of assets, VEXAGROW may share or transfer some or all of the User’s personal information to the successor entity. The User acknowledges that any such successor entity will continue to be bound by the terms of this Policy, as may be amended from time to time.
All transactions on the VEXAGROW Website are secure and protected. Any information entered by the User while transacting on the Website is encrypted using secure server software to safeguard it against unauthorized access. The User acknowledges that VEXAGROW does not receive, store, or retain credit or debit card information in any manner. This sensitive information is provided directly by the User to third-party payment gateways, which are authorized to process payments and are compliant with the security standards and requirements of applicable banks, financial institutions, and card networks.
The User acknowledges and agrees that VEXAGROW may engage third-party advertising companies to display ads while Users interact with the Website. These third-party advertisers may use cookies or other tracking technologies to collect information about the User’s visits to this and other websites to present customized advertisements.
Additionally, the Website may contain links to third-party websites, which may collect personally identifiable information about the User. VEXAGROW does not control the privacy practices or content of such third-party websites and assumes no responsibility or liability in this regard. The User expressly agrees that all risks associated with accessing such external websites will be borne solely by the User.
By accessing or using the Website and/or by voluntarily providing information on the Website, the User provides express consent to the collection, storage, processing, and sharing of their information by VEXAGROW in accordance with this Privacy Policy. This includes the User’s consent to disclosures as outlined in Section 4 of this Policy.
In accordance with the Information Technology Act, 2000 and applicable rules thereunder, the name and contact details of the designated Grievance Officer for VEXAGROW are as follows:
Grievance Officer: Nishant Shah
Email: [email protected]
The Parties agree that any disputes, claims, or differences arising out of or relating to the formation, interpretation, breach, or enforcement of this Policy shall be resolved through a two-step Alternate Dispute Resolution (ADR) mechanism.
a) Mediation:
In the event of any dispute, the Parties shall first attempt to resolve the matter amicably through mutual discussions and negotiations. If such dispute is not resolved within thirty (30) days from the date on which either Party notifies the other of such dispute, the matter shall be referred to arbitration as set forth below.
b) Arbitration:
If the Parties are unable to resolve the dispute through mediation, the matter shall be referred to arbitration. A sole arbitrator shall be appointed by VEXAGROW, and the arbitration proceedings shall be conducted in English in accordance with the provisions of the Arbitration and Conciliation Act, 1996. The venue and seat of arbitration shall be Mumbai, Maharashtra, India. The award rendered by the arbitrator shall be final and binding on the Parties. Each Party shall bear its own costs unless otherwise directed by the arbitrator.
This Privacy Policy, the Terms of Use, and any other agreements executed between the Parties shall be governed by and construed in accordance with the laws of India. Subject to the arbitration clause above, the courts in Chennai, Tamil Nadu, shall have exclusive jurisdiction over any disputes arising between the Parties.
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